Digitisation of HR processes at Super-Pharm

The idea behind the Super-Pharm brand is based on the unique combination of three departments: pharmacy, drugstore and perfumery in one place. This unique concept has been implemented in Poland since 2001. Currently, the Super-Pharm chain consists of 75 outlets in Poland country, with approximately 2,000 employees.

Time planning in such a large and dispersed company presented a significant challenge. The digitalisation of this area became inevitable, given the increasing regulatory requirements and the need to optimise processes.

XPRIMER.HRM was chosen for this area, providing comprehensive control and compliance with legal regulations and individual business rules. In the area of working time registration and record keeping, XPRIMER provides integration with the nationwide T&A system.

As the core HR service is handled by individual shops, XPRIMER offers the possibility to change employment and personal data, as well as the possibility to print basic HR reports.

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Our clients

We chose to work with eq system. Behind the company are specialists who know the particularities of our industry and are extremely professional and focused on achieving all of our objectives.

Working with eq system was one of the best implementations I have been involved in. The cooperation was structured, monitored and we could count on understanding from the partner - understanding the processes, but also understanding us as an organisation.

There were several factors behind the choice of eq system, first and foremost the experience and knowledge of the eq system experts and the fact that they did not impose ready-made solutions, but focused on adapting them to our organisation.

Why have we chosen eq system to implement IT solutions? First and foremost because of the proper pre-implementation analysis and the broad view of business processes presented by the eq system consultants.

When evaluating the cooperation with eq system, the aspect that deserves special mention is first of all the professionalism of the eq system team. From the very beginning of the project till its finishing, the experts' experience and commitment were evident at every stage.

Working with eq system has allowed us to take a holistic view of our processes, on the one hand increasing the efficiency of our resources and meeting the needs arising from orders, and on the other hand being flexible to the needs of the employees themselves.

What eventually convinced us to work with eq system was the competence of the company's specialists and their approach, which was based on a very careful conversation about our expectations from the project, the most important business goals and how we should prepare for the implementation itself.